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How does TP research whether customers are happy with their experience on the day they visit? How does it research before and after their visit? thorp park give you servey and they can email or call you.
Posted by: og | December 15, 2009 at 10:26 AM
What does TP do for visitors who get lost in the park? For those stranded at the park (don’t have a lift home)? They find there details and call up their family and arrange someone to pick them up or call up a taxi to take them home.
Posted by: za | December 15, 2009 at 10:29 AM
Name a document prepared using (1) word processors, (2) spreadsheets, and (3) presentation packages
wtritting letters to customers and spreatsheet work out how much profit u need and stuff
Posted by: KASH.0X4 | December 15, 2009 at 10:29 AM
Why is it important that employees in the Park itself respond promptly to questions from customers? to make sure they are happy with the parks standards and so that customers will return to the park
Posted by: That Tree Hugging Window Licker | December 15, 2009 at 10:30 AM
describe what is needed for events like fright nights and summer pop concerts.
they give out leaflets which can come on your door most of the time if you give them your address, when buying tickets online. They will also tell the offers they have coming up,by advertising and other resources, which they put on their wesite and mails.
Posted by: Madeha | December 15, 2009 at 10:31 AM
Describe how a meeting of all employees is organised and what 2 key documents are needed
thorpe park will get a message their email and sign up . telling people there is meeting tomorrow
thorpe park also make notes on what their talked about in the last meeting and this is called minutes
Posted by: zuhura | December 15, 2009 at 10:31 AM
Describe examples of an incoming and outgoing telephone call at TP. Do the same also for a Fax and an email?
customer calling up to find out what the price of the ticket is. And they can email new offers and discount .
Posted by: dc | December 15, 2009 at 10:33 AM
What kind of office stationary and equipment is needed by the Admin Dept at TP ?
people that know how to use a computer and know the admin of the park ,he will need a computer pens ,rules,paper and etc.
Posted by: wyll | December 15, 2009 at 10:33 AM
How is news about the company delivered or presented to all employees?
In Thorpe park meeting take place every now and then, to insure that all members of staff are aware of the changes therefore most of meeting are done through presentation by mangers and the people in charge, using the facilities needed such as PowerPoint to represent the ideas.
Posted by: DM | December 15, 2009 at 10:36 AM