Your Mission...

...Should you choose to accept it is to answer your question below using the 'Comment' Function and then use all the answers to help you complete your 'Admin & ICT' slide...

Download Administration & ICT Support

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Comments

[Mr C]

fghSHDFH

[AK]

How does TP receive it’s mail? Who collects it and how is it delivered to employees?
tp recieve there mail by letters, emails, and internet. the adminstation and ict support send emails to the empolyees. or they send it by the pichen hole system where all the employees get there mail.

[Fakrul Alam]

Why is it important that employees in ticket sales respond promptly to questions / requests?

It's important that employees in ticket sales respond promptly to questions / requests because they want to give out good impressions to people.

[fred]

What arrangements does TP make for visually impaired or disabled visitors? What arrangements does it make for school groups?

TP offer an easier way to get people with disabilities around the park without them getting hurt. Also, TP give school groups discounts on prices and also set educational programmes.

[CM]

What does TP do for visitors who get lost in the park? For at the park (don’t have a lift home)? those stranded

For visitors who get lost in TP or do not have a lift home,they will arrange a taxi for you but you will have to pay TP back sometime for the amount it cost for the taxi to get you home.

[YM]

What software would you recommend the Admin Department uses to keep up to date with technological developments and the needs of Business (YM)

Windows 7 and the latest version of microsoft excel.

[TWM]

Why is it important to buy and install new hardware and software and providing info or training as appropriate?

Its important that they know how to use it for example.. if there is a new ticket booking software they all need to know how to use it so they can book tickets for customers.

[cb]

Why is it important to monitor staff computer use for compliance with company IT policy and operating a back-up system for critical data? because they might be on somethig they shouldn't be on and also there might be a power cut and they loose all their work.

[sha]

Describe what is needed for events like Fright Nights and Summer Pop Concerts (ShS)

well they give out leaflets and other resources with the advertisment which they put up on there web site and in mails

[ss]

How is news about the company delivered or presented to all employees? Name 2 methods!
Thorpe park deliver infomation and news by holding a meeting or giving there employees letters.

[JimBob]

Why is it important that employees in the Park itself respond promptly to questions from customers?

It is important that we answer the customers questions because it is their responsibility to make customers happy.

[AT]

Where do you think TP stores (1) records of receipts, (2) employee details and (3) customer details? Do you think they keep paper and electronic copies and why? (AT)

* Thorpe Park stores their records of receipts , employee detials and customer details at the finance department.I think they do because they have to make sure they don't lose their customers and employees and if they need to email or get in touch about the new offers or information about new rides.

[JimBob]

Why is it important that employees in the Park itself respond promptly to questions from customers?

It is important that we answer the customers questions because it is their responsibility to make customers happy.

[rya]

How does Admin / ICT assist users who have computer problems ? (RB)

get a worker from the ict fuction to sort it out.

[sha]

Describe what is needed for events like Fright Nights and Summer Pop Concerts (ShS)

well they give out leaflets and other resources with the advertisment which they put up on there web site and in mails which they have live acts for saw and other thriling rides

[hamzehass]

Name a document prepared using (1) word processors, (2) spreadsheets, and (3) presentation packages

thorpe uses word to rite a letter to a custormer also they use spreadsheet forr collecting data. and also the also send resitational packiges to the custormers

[A.L]

Describe how a meeting of all employees is organised and what 2 key documents are needed

T.P will get a message in their email and a sign up. What they talk about will be in the agenda

T.P allso have a little note about what they had in there last meating, and this is called the minutes

[sha]

Describe what is needed for events like Fright Nights and Summer Pop Concerts (ShS)

well they give out leaflets and other resources with the advertisment which they put up on there web site and in mails which they have live acts for saw and other thriling rides for exampel selling tickets whith the employes which help with help sell the tickets which they have live bands like food fighters

[Faraz]

Why is it essential to install security systems which limit access to authorised users and protects against hackers and viruses?
because then know one can take your personal dater on your Pc

[Saqib]

Why must Admin / ICT always have to obtain / issue computer consumables and supplies?
so they dont run out of ink cartrages or printing paper.
xD

[Faraz]

Why is it essential to install security systems which limit access to authorised users and protects against hackers and viruses?
because then know one can take your personal data on your Pc.
Xx:D

[jg]

What is needed for interviews or sales conferences (JG)

in an conference you need : a room, paper, pens, ruler , computer and a presentation

[Faraz]

Why is it essential to install security systems which limit access to authorised users and protects against hackers and viruses?
It is essential to install security systems which limit access to authorised users, so it can block against viruses and bad spyware that can harm your computer and take your personal data.
XxX:D

[FS]

How does TP receive it’s mail? Who collects it and how is it delivered to employees?

Tp recieve there mail by phone, internet, fax, post and email. the admin and ICT department collect the amil and deliver it TP's employees.

[that crazy muffin muncher]

Why is it important that employees in ticket sales respond promptly to questions / requests? to save quuuue lines and to stop customer complaints.